Enterprise WhatsApp Automation Platform
FAQ

Frequently asked questions

Everything you need to know about KaafPulse. Can't find an answer? Email us.

General

What is KaafPulse?
KaafPulse is a WhatsApp API gateway. It converts your existing WhatsApp number into a REST API so you can send and receive messages programmatically.
Do I need a new SIM card?
No. You keep your existing WhatsApp number. We just connect it to our system via QR scan.
How long does setup take?
Registration takes 1 minute. After admin approval, you can connect your WhatsApp in under 5 minutes.
Which countries are supported?
We support all countries. Pricing is in USD, and the API works globally.

Pricing & Billing

What is a "Pulse"?
A Pulse is a unit of credit. 1 Pulse = 1 message sent. Text, image, document, and voice messages each cost different pulses.
What happens if I run out of pulses?
Sending pauses automatically until you top up. No hidden charges, no auto-billing.
Do you offer refunds?
Yes — 7-day money-back guarantee. See our Refund Policy for details.
Can I upgrade or downgrade?
Yes, anytime from your dashboard. New limits apply on the next billing cycle.

Technical

How do I send my first message?
Get your API key from Dashboard → API, then make a POST request to /api/send.php with your mobile and message.
Which programming languages are supported?
Any language that can make HTTP requests — PHP, Node.js, Python, Java, Go, .NET, Ruby, mobile apps, etc.
Do you support media messages?
Yes — images, PDFs, videos, and voice notes. Provide a public URL and set the type parameter.
Can I schedule messages?
Yes. Use schedule=1 and schedule_time to schedule any message for a future date/time.
Do you have webhooks?
Yes. Set your webhook URL in Dashboard → Settings to receive incoming messages in real time.
What is the rate limit?
Depends on your plan. Free tier is limited; paid plans allow higher volume. Daily limit is enforced per user.

Security & Compliance

Is my WhatsApp number safe?
Yes with caution — avoid sending bulk to unsaved contacts. Read our Terms to avoid number blocks.
How is my data stored?
All data is stored securely on your own server. We do not share data with third parties.
Is KaafPulse GDPR compliant?
Yes. We follow data minimization, right-to-delete, and encryption practices. See Privacy Policy.
Can I delete my account?
Yes. Contact support and we will delete your account and data within 30 days.

Still have questions?

Our team is here to help.